| Resolution of Billing complaints with additional(01-04-2021 to 30-06-2021) | ||||||
| Division | Number of Complaints | Min Duration(Hrs): | Max Duration(Hrs) | Average Duration(Hrs) | Complaints Resolved(% | WRT |
| AMARAVATHI | 46 | 1.84 | 21.66 | 6.59 | 65.22 | 30 |
| GUNTUR-TOWN2 | 36 | 1.71 | 31.86 | 7.07 | 72.22 | 26 |
| BAPATLA | 74 | 1.00 | 25.86 | 4.86 | 82.43 | 61 |
| GUNTUR-TOWN1 | 103 | 1.91 | 11.72 | 4.07 | 88.35 | 91 |
| MACHERLA | 51 | 1.87 | 51.53 | 9.29 | 54.90 | 28 |
| NARASARAOPET | 87 | 1.62 | 26.59 | 5.74 | 79.31 | 69 |
| TENALI | 104 | 1.23 | 21.68 | 4.29 | 87.50 | 91 |
| ADDANKI | 39 | 0.04 | 27.47 | 8.12 | 69.23 | 27 |
| CHIRALA | 84 | 0.00 | 8.47 | 1.64 | 97.62 | 82 |
| KANDUKUR | 28 | 0.43 | 19.98 | 5.02 | 78.57 | 22 |
| KANIGIRI | 49 | 0.06 | 15.04 | 4.58 | 73.47 | 36 |
| MARKAPURAM | 83 | 0.02 | 33.86 | 4.91 | 80.72 | 67 |
| ONGOLE | 97 | 0.05 | 11.25 | 2.60 | 92.78 | 90 |
| GUDIVADA | 28 | 0.56 | 30.97 | 6.96 | 71.43 | 20 |
| GUNADALA | 19 | 0.02 | 10.10 | 2.93 | 94.74 | 18 |
| NUZVIDU | 3 | 1.09 | 1.83 | 1.51 | 100.00 | 3 |
| VIJAYAWADA RURAL | 1 | 2.87 | 2.87 | 2.87 | 100.00 | 1 |
| VIJAYAWADA TOWN | 17 | 0.57 | 6.89 | 1.81 | 100.00 | 17 |
| VUYYURU | 6 | 0.93 | 19.72 | 10.24 | 50.00 | 3 |
| TOTAL | 955 | 0.00 | 51.53 | 5.00 | 81.88 | 782 |