Resolution of Billing complaints with additional(01-04-2021 to 30-06-2021)
Division Number of Complaints Min Duration(Hrs): Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(% WRT
AMARAVATHI 46 1.84 21.66 6.59 65.22 30
GUNTUR-TOWN2 36 1.71 31.86 7.07 72.22 26
BAPATLA 74 1.00 25.86 4.86 82.43 61
GUNTUR-TOWN1 103 1.91 11.72 4.07 88.35 91
MACHERLA 51 1.87 51.53 9.29 54.90 28
NARASARAOPET 87 1.62 26.59 5.74 79.31 69
TENALI 104 1.23 21.68 4.29 87.50 91
ADDANKI 39 0.04 27.47 8.12 69.23 27
CHIRALA 84 0.00 8.47 1.64 97.62 82
KANDUKUR 28 0.43 19.98 5.02 78.57 22
KANIGIRI 49 0.06 15.04 4.58 73.47 36
MARKAPURAM 83 0.02 33.86 4.91 80.72 67
ONGOLE 97 0.05 11.25 2.60 92.78 90
GUDIVADA 28 0.56 30.97 6.96 71.43 20
GUNADALA 19 0.02 10.10 2.93 94.74 18
NUZVIDU 3 1.09 1.83 1.51 100.00 3
VIJAYAWADA RURAL 1 2.87 2.87 2.87 100.00 1
VIJAYAWADA TOWN 17 0.57 6.89 1.81 100.00 17
VUYYURU 6 0.93 19.72 10.24 50.00 3
TOTAL 955 0.00 51.53 5.00 81.88 782
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