Resolution of Billing complaints with additional(01-04-2021 to 30-06-2021) | |||||||||||
S.No | Sub-Division | Number of Complaints | Min Duration(Hrs) | Max Duration(Hrs) | Average Duration(Hrs) | Complaints Resolved(%) | WRT | ||||
1 | GUNTUR RURAL 2 | 21 | 3 | 22 | 7 | 76.19 | 16 | ||||
2 | MANGALAGIRI | 25 | 2 | 15 | 6 | 56.00 | 14 | ||||
3 | CHILAKALURI PET | 21 | 2 | 20 | 5 | 90.48 | 19 | ||||
4 | GUNTUR RURAL 1 | 15 | 2 | 32 | 10 | 46.67 | 7 | ||||
5 | BAPATLA | 18 | 2 | 13 | 4 | 94.44 | 17 | ||||
6 | CHERUKUPALLI | 35 | 1 | 26 | 5 | 80.00 | 28 | ||||
7 | PONNUR | 21 | 2 | 10 | 5 | 76.19 | 16 | ||||
8 | GUNTUR-TOWN1 | 26 | 2 | 12 | 5 | 76.92 | 20 | ||||
9 | GUNTUR-TOWN2 | 27 | 2 | 9 | 4 | 88.89 | 24 | ||||
10 | GUNTUR-TOWN3 | 18 | 2 | 6 | 3 | 100.00 | 18 | ||||
11 | GUNTUR-TOWN4(AUTO NAGAR) | 32 | 2 | 10 | 4 | 90.63 | 29 | ||||
12 | DACHEPALLI | 4 | 3 | 29 | 10 | 75.00 | 3 | ||||
13 | GURAZALA | 18 | 2 | 24 | 10 | 44.44 | 8 | ||||
14 | MACHERLA | 22 | 2 | 52 | 10 | 50.00 | 11 | ||||
15 | PIDUGURALLA | 7 | 2 | 13 | 5 | 85.71 | 6 | ||||
16 | NARASARAOPET | 25 | 2 | 17 | 5 | 84.00 | 21 | ||||
17 | NARASARAOPET-RURAL | 16 | 2 | 27 | 8 | 75.00 | 12 | ||||
18 | SATTENAPALLI | 18 | 2 | 12 | 6 | 72.22 | 13 | ||||
19 | VINUKONDA | 28 | 2 | 15 | 5 | 82.14 | 23 | ||||
20 | REPALLE | 19 | 2 | 22 | 7 | 73.68 | 14 | ||||
21 | TENALI-RURAL1 | 25 | 2 | 11 | 4 | 96.00 | 24 | ||||
22 | TENALI-RURAL2 | 8 | 2 | 18 | 8 | 62.50 | 5 | ||||
23 | TENALI-TOWN | 52 | 1 | 8 | 3 | 92.31 | 48 | ||||
24 | ADDANKI | 11 | 1 | 26 | 7 | 81.82 | 9 | ||||
25 | MARTUR | 28 | 0 | 27 | 9 | 64.29 | 18 | ||||
26 | CHIRALA | 42 | 0 | 6 | 1 | 100.00 | 42 | ||||
27 | PARCHOOR | 9 | 0 | 3 | 2 | 100.00 | 9 | ||||
28 | VETAPALEM | 33 | 0 | 8 | 3 | 93.94 | 31 | ||||
29 | KANDUKUR | 6 | 1 | 9 | 6 | 50.00 | 3 | ||||
30 | KANDUKUR RURALS | 9 | 3 | 20 | 7 | 66.67 | 6 | ||||
31 | SINGARAYAKONDA | 13 | 0 | 7 | 3 | 100.00 | 13 | ||||
32 | DARSI | 15 | 0 | 7 | 2 | 100.00 | 15 | ||||
33 | KANIGIRI | 12 | 1 | 15 | 6 | 75.00 | 9 | ||||
34 | KANIGIRI RURALS | 5 | 0 | 8 | 4 | 80.00 | 4 | ||||
35 | PODILI | 17 | 0 | 15 | 6 | 52.94 | 9 | ||||
36 | CUMBUM | 12 | 1 | 30 | 10 | 58.33 | 7 | ||||
37 | GIDDALUR | 19 | 0 | 7 | 2 | 100.00 | 19 | ||||
38 | MARKAPUR | 41 | 0 | 14 | 3 | 82.93 | 34 | ||||
39 | Y.PALEM | 11 | 0 | 34 | 11 | 63.64 | 7 | ||||
40 | ONGOLERURAL I | 28 | 0 | 11 | 4 | 89.29 | 25 | ||||
41 | ONGOLERURAL II | 21 | 0 | 11 | 4 | 85.71 | 18 | ||||
42 | ONGOLETOWN | 48 | 0 | 8 | 2 | 97.92 | 47 | ||||
43 | GUDIVADA RURALS | 3 | 7 | 17 | 13 | 33.33 | 1 | ||||
44 | GUDIVADA TOWN | 22 | 1 | 31 | 7 | 72.73 | 16 | ||||
45 | HANUMAN JUNCTION | 3 | 1 | 1 | 1 | 100.00 | 3 | ||||
46 | KANURU | 10 | 1 | 5 | 3 | 100.00 | 10 | ||||
47 | PATAMATA | 9 | 0 | 10 | 3 | 88.89 | 8 | ||||
48 | TIRUVURU | 3 | 1 | 2 | 2 | 100.00 | 3 | ||||
49 | IBRAHIMPATNAM | 1 | 3 | 3 | 3 | 100.00 | 1 | ||||
50 | DISTRIBUTION IV | 1 | 3 | 3 | 3 | 100.00 | 1 | ||||
51 | VIJAYAWADA C AND O D3 | 16 | 1 | 7 | 2 | 100.00 | 16 | ||||
52 | CHALLAPALLI | 6 | 1 | 20 | 10 | 50.00 | 3 |