Resolution of Billing complaints with additional(01-04-2021 to 30-06-2021)
Section Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%) WRT
AMARAVATHI 5 3 9 5 80.00 4
PEDAKURAPADU 2 7 22 14 0.00 0
RAYAPUDI 14 6 11 7 85.71 12
KRISHNANAGAR 5 3 15 10 40.00 2
KUNCHANAPALLI 7 2 10 4 85.71 6
MANGALAGIRI-D1 8 4 11 7 25.00 2
MANGALAGIRI-RURAL 5 2 10 4 80.00 4
EDLAPADU 8 2 6 4 100.00 8
GANAPAVARAM 2 2 2 2 100.00 2
RURALS CH.PET 4 3 6 5 100.00 4
TOWN-I CH.PET 2 5 6 5 100.00 2
TOWN-II CH.PET 5 3 20 8 60.00 3
DOKIPARRU 2 2 11 7 50.00 1
PHIRANGIPURAM 4 8 18 14 0.00 0
PRATHIPADU 7 3 32 9 71.43 5
VATTICHERUKURU 2 6 10 8 50.00 1
BAPATLA-RURAL 2 2 3 3 100.00 2
BAPATLA-TOWN 14 2 6 4 100.00 14
KARLAPALEM 2 2 13 8 50.00 1
CHERUKUPALLI 13 1 10 4 92.31 12
NAGARAM 10 1 12 5 70.00 7
NIZAMPATNAM 7 2 26 8 71.43 5
PV-PALEM 5 4 8 6 80.00 4
KAKUMANU 3 8 10 9 0.00 0
PONNUR-RURAL 6 4 8 5 66.67 4
PONNUR-TOWN 12 2 5 3 100.00 12
D10-GUNTUR 13 2 6 3 100.00 13
D1-GUNTUR 6 4 12 8 33.33 2
D3-GUNTUR 7 2 9 5 71.43 5
D11-GUNTUR 8 2 7 4 100.00 8
D4-GUNTUR 5 2 4 3 100.00 5
D7-GUNTUR 10 2 9 4 90.00 9
D8-GUNTUR 4 2 8 5 50.00 2
D12-GUNTUR 2 2 2 2 100.00 2
D2-GUNTUR 6 3 6 5 100.00 6
D6-GUNTUR 5 2 4 3 100.00 5
LINES-GUNTUR 5 2 4 3 100.00 5
D13-GUNTUR 13 2 6 3 100.00 13
D5-GUNTUR 4 3 7 5 100.00 4
D9-GUNTUR 5 2 9 5 80.00 4
PEDAKAKANI 10 2 10 4 80.00 8
DACHEPALLI-RURAL 1 3 3 3 100.00 1
DACHEPALLI-TOWN 2 5 29 17 50.00 1
MACHAVARAM 1 4 4 4 100.00 1
GURAZALA 6 3 13 9 33.33 2
KAREMPUDI 7 3 22 9 57.14 4
RENTACHINTALA 5 2 24 12 40.00 2
DURGI 4 2 21 10 50.00 2
MACHARAL-RURAL 2 4 52 28 50.00 1
MACHERLA-TOWN 8 2 9 5 75.00 6
VELDURTHI 8 3 25 10 25.00 2
BELLAMKONDA 1 13 13 13 0.00 0
PIDUGURALLA-(TOWN) 3 3 6 4 100.00 3
PIDUGURALLA-RURAL 2 3 5 4 100.00 2
RAJUPALEM 1 2 2 2 100.00 1
D1-NRT 6 2 17 6 83.33 5
D2-NRT 11 2 8 4 90.91 10
NARASARAOPET-RURAL 8 2 17 6 75.00 6
IPURU 8 2 27 7 87.50 7
NAKARIKALLU 4 2 18 7 75.00 3
ROMPICHERLA-NRT 3 3 25 11 66.67 2
SAVALYAPURAM 1 8 8 8 0.00 0
ATCHEMPETA 1 8 8 8 0.00 0
MUPPALA 1 12 12 12 0.00 0
SATTENAPALLI-RURAL 7 3 11 7 57.14 4
SATTENAPALLI-TOWN 9 2 6 4 100.00 9
BOLLAPALLY 1 11 11 11 0.00 0
NEWJENDLA 7 2 13 6 85.71 6
VINUKONDA-RURAL 5 2 11 4 80.00 4
VINUKONDA-TOWN 15 2 15 4 86.67 13
BHATTIPROLU 5 6 19 11 40.00 2
REPALLE-RURAL 5 2 22 9 60.00 3
REPALLE-TOWN 9 2 7 3 100.00 9
DUGGIRALA 1 2 2 2 100.00 1
KOLLIPARA 11 2 4 3 100.00 11
KOLLURU 7 2 6 4 100.00 7
VEMURU 6 2 11 5 83.33 5
AMRUTHALURU 1 9 9 9 0.00 0
CHEBROLU 4 2 5 3 100.00 4
T-SUNDUR 3 6 18 14 33.33 1
AE-RURALS 6 2 8 4 83.33 5
TENALI-D1 7 2 8 4 71.43 5
TENALI-D2 22 2 4 2 100.00 22
TENALI-D3 17 1 8 4 94.12 16
ADDANKI RURALS 1 26 26 26 0.00 0
ADDANKI TOWN 2 1 2 1 100.00 2
MEDARAMETLA 6 1 6 4 100.00 6
PANGULURU 2 6 16 11 50.00 1
BALLIKURVA 11 0 18 8 54.55 6
EDDANAPUDI 3 3 5 4 100.00 3
MARTUR 8 0 6 3 100.00 8
S.MAGULURU 6 5 27 20 16.67 1
CHIRALARURALS 4 0 6 2 100.00 4
D1 CHIRALA 18 0 2 1 100.00 18
D2 CHIRALA 20 0 3 1 100.00 20
INKOLLU 3 1 3 2 100.00 3
KARAMCHEDU 5 0 2 1 100.00 5
PARCHOOR 1 1 1 1 100.00 1
CHINNAGANJAM 4 3 8 6 75.00 3
VETAPALEM 14 0 6 1 100.00 14
VETAPALEM RURALS 15 0 8 3 93.33 14
KDK RURALS 2 3 9 6 50.00 1
KDK TOWN 1 3 3 3 100.00 1
PONNALURU 3 1 9 6 33.33 1
GUDLURU 2 6 9 8 50.00 1
L.SAMUDRAM 4 3 20 7 75.00 3
V.V.PALEM 3 4 8 6 66.67 2
JARUGUMALLI 1 2 2 2 100.00 1
KONDEPI 4 1 7 5 100.00 4
S.KONDA 4 3 6 5 100.00 4
ULAVAPADU 4 0 4 2 100.00 4
DARSI 4 2 7 3 100.00 4
DARSI RURALS 1 3 3 3 100.00 1
KURICHEDU 1 4 4 4 100.00 1
MUNDLAMURU 4 0 1 0 100.00 4
TALLURU 5 1 3 2 100.00 5
H.M.PADU 1 6 6 6 100.00 1
KANIGIRI RURALS 3 3 3 3 100.00 3
KANIGIRI TOWN 6 2 15 8 50.00 3
P.C.PALLI 2 1 1 1 100.00 2
C.S.PURAM 2 7 8 8 50.00 1
VELIGANDLA 3 0 4 2 100.00 3
DONAKONDA 1 11 11 11 0.00 0
KONAKALAMITLA 5 1 8 4 80.00 4
MARRIPUDI 1 3 3 3 100.00 1
PODILI 10 0 15 7 40.00 4
ARDHAVEEDU 2 6 7 7 100.00 2
B.V.PETA 6 2 16 6 66.67 4
CUMBUM 4 1 30 17 25.00 1
GIDDALUR 9 0 5 2 100.00 9
KOMAROLU 4 0 7 4 100.00 4
MUNDLAPADU 1 2 2 2 100.00 1
RACHERLA 5 0 2 1 100.00 5
MARKAPUR 26 0 14 3 76.92 20
MARKAPUR RURALS 8 0 6 2 100.00 8
P.ARAVEEDU 5 1 12 4 80.00 4
P.DORNAL 1 1 1 1 100.00 1
THARULUPADU 1 3 3 3 100.00 1
THRIPURANTHAKAM 4 3 34 21 25.00 1
Y.PALEM 7 0 14 5 85.71 6
CHIMAKURTHY 5 1 10 5 80.00 4
MADDIPADU 16 0 6 2 100.00 16
MCHPALEM 3 0 6 4 100.00 3
SNPADU 4 4 11 8 50.00 2
KOTHAPATNAM 3 1 5 2 100.00 3
NGLPADU 4 2 11 5 75.00 3
ONGOLE RURALS 10 1 10 4 90.00 9
TANGUTUR 2 1 8 5 50.00 1
TANGUTUR RURALS 2 0 5 3 100.00 2
D1 ONGOLE 9 0 8 3 88.89 8
D2 ONGOLE 20 0 4 1 100.00 20
D3 ONGOLE 11 1 6 2 100.00 11
D4 ONGOLE 8 0 2 1 100.00 8
KOWTHAVARAM 3 7 17 13 33.33 1
D2-GUDIVADA 18 1 9 4 83.33 15
RURAL-GUDIVADA 4 6 31 21 25.00 1
HANUMAN JUNCTION 3 1 1 1 100.00 3
KANKIPADU 10 1 5 3 100.00 10
AUTO NAGAR-VJA 9 0 10 3 88.89 8
TIRUVURU TOWN 3 1 2 2 100.00 3
KANCHIKACHERLA 1 3 3 3 100.00 1
CHITTINAGAR 1 3 3 3 100.00 1
MOGHALRAJPURAM 14 1 3 1 100.00 14
SURYARAOPET 2 2 7 4 100.00 2
GHANTASALA 3 1 3 3 100.00 3
LAXMIPURAM 3 17 20 18 0.00 0
Grand Total 955 0.004201389 51.52696759 4.800168994 81.9895288 783
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