Resolution of Billing complaints with additional(01-04-2021 to 30-06-2021) | |||||||||||
S.No | Division | Number of Complaints | Min Duration(Hrs) | Max Duration(Hrs) | Average Duration(Hrs) | Complaints Resolved(% | WRT | ||||
1 | AMARAVATHI | 46 | 2 | 22 | 7 | 65.22 | 30 | ||||
2 | GUNTUR-TOWN2 | 36 | 2 | 32 | 7 | 72.22 | 26 | ||||
3 | BAPATLA | 74 | 1 | 26 | 5 | 82.43 | 61 | ||||
4 | GUNTUR-TOWN1 | 103 | 2 | 12 | 4 | 88.35 | 91 | ||||
5 | MACHERLA | 51 | 2 | 52 | 9 | 54.90 | 28 | ||||
6 | NARASARAOPET | 87 | 2 | 27 | 6 | 79.31 | 69 | ||||
7 | TENALI | 104 | 1 | 22 | 4 | 87.50 | 91 | ||||
8 | ADDANKI | 39 | 0 | 27 | 8 | 69.23 | 27 | ||||
9 | CHIRALA | 84 | 0 | 8 | 2 | 97.62 | 82 | ||||
10 | KANDUKUR | 28 | 0 | 20 | 5 | 78.57 | 22 | ||||
11 | KANIGIRI | 49 | 0 | 15 | 5 | 75.51 | 37 | ||||
12 | MARKAPURAM | 83 | 0 | 34 | 5 | 80.72 | 67 | ||||
13 | ONGOLE | 97 | 0 | 11 | 3 | 92.78 | 90 | ||||
14 | GUDIVADA | 28 | 1 | 31 | 7 | 71.43 | 20 | ||||
15 | GUNADALA | 19 | 0 | 10 | 3 | 94.74 | 18 | ||||
16 | NUZVIDU | 3 | 1 | 2 | 2 | 100.00 | 3 | ||||
17 | VIJAYAWADA RURAL | 1 | 3 | 3 | 3 | 100.00 | 1 | ||||
18 | VIJAYAWADA TOWN | 17 | 1 | 7 | 2 | 100.00 | 17 | ||||
19 | VUYYURU | 6 | 1 | 20 | 10 | 50.00 | 3 |