Resolution of Billing complaints No additional(01-04-202 to 30-06-2021)
Section	Number of Complaints	Min Duration(Hrs)	Max Duration(Hrs)	Average Duration(Hrs)	Complaints Resolved(%)	WRT
AMARAVATHI	4	0	1	0.83	75.00	3
PEDAKURAPADU	2	0	1	0.88	50.00	1
RAYAPUDI	2	0	0	0.07	100.00	2
TADIKONDA	4	0	1	0.25	100.00	4
KUNCHANAPALLI	4	0	1	0.28	100.00	4
MANGALAGIRI-D1	5	0	1	0.31	80.00	4
MANGALAGIRI-D2	1	0	0	0.10	100.00	1
MANGALAGIRI-RURAL	1	1	1	0.76	100.00	1
EDLAPADU	3	0	1	0.37	100.00	3
GANAPAVARAM	1	1	1	1.16	0.00	0
RURALS CH.PET	1	1	1	1.03	0.00	0
TOWN-I CH.PET	1	1	1	1.15	0.00	0
TOWN-II CH.PET	1	0	0	0.33	100.00	1
DOKIPARRU	9	0	1	0.57	88.89	8
PHIRANGIPURAM	1	1	1	1.26	0.00	0
BAPATLA-RURAL	5	1	1	0.77	100.00	5
BAPATLA-TOWN	8	0	1	0.83	62.50	5
KARLAPALEM	3	0	1	0.62	100.00	3
CHERUKUPALLI	6	0	1	0.49	83.33	5
NAGARAM	1	0	0	0.24	100.00	1
NIZAMPATNAM	2	0	1	0.47	100.00	2
PV-PALEM	3	0	1	0.73	66.67	2
PONNUR-RURAL	5	0	1	0.86	60.00	3
PONNUR-TOWN	6	1	1	0.98	50.00	3
D10-GUNTUR	7	0	1	0.28	100.00	7
D1-GUNTUR	1	1	1	0.95	100.00	1
D3-GUNTUR	8	0	1	0.56	87.50	7
D11-GUNTUR	3	1	1	0.74	100.00	3
D4-GUNTUR	11	0	1	0.62	72.73	8
D7-GUNTUR	5	0	2	0.87	40.00	2
D12-GUNTUR	2	0	0	0.18	100.00	2
D2-GUNTUR	4	0	1	0.74	75.00	3
D6-GUNTUR	7	0	2	0.73	71.43	5
LINES-GUNTUR	8	0	1	0.81	75.00	6
D13-GUNTUR	11	0	1	0.75	63.64	7
D5-GUNTUR	19	0	1	0.66	73.68	14
D9-GUNTUR	3	1	1	1.21	33.33	1
PEDAKAKANI	5	0	1	0.82	60.00	3
GURAZALA	1	0	0	0.00	100.00	1
KAREMPUDI	1	0	0	0.13	100.00	1
MACHERLA-TOWN	2	0	1	0.40	100.00	2
PIDUGURALLA-(TOWN)	2	0	2	0.91	50.00	1
PIDUGURALLA-RURAL	1	1	1	1.39	0.00	0
D1-NRT	4	0	1	0.73	75.00	3
D2-NRT	5	1	2	1.23	20.00	1
NARASARAOPET-RURAL	5	0	1	0.55	100.00	5
IPURU	1	0	0	0.09	100.00	1
NAKARIKALLU	1	1	1	1.38	0.00	0
ROMPICHERLA-NRT	2	1	1	0.78	100.00	2
ATCHEMPETA	1	0	0	0.02	100.00	1
KROSURU	3	0	1	0.66	100.00	3
SATTENAPALLI-RURAL	1	0	0	0.33	100.00	1
SATTENAPALLI-TOWN	3	0	1	0.48	100.00	3
BOLLAPALLY	3	0	0	0.06	100.00	3
NEWJENDLA	3	0	1	0.41	66.67	2
VINUKONDA-RURAL	1	1	1	1.31	0.00	0
VINUKONDA-TOWN	8	0	1	0.83	37.50	3
BHATTIPROLU	2	0	0	0.35	100.00	2
REPALLE-RURAL	1	31	31	31.42	0.00	0
REPALLE-TOWN	5	0	1	0.60	60.00	3
DUGGIRALA	10	0	2	0.50	80.00	8
KOLLIPARA	10	0	1	0.88	40.00	4
VEMURU	6	0	1	0.64	83.33	5
AMRUTHALURU	2	1	1	1.29	0.00	0
AE-RURALS	5	0	1	0.52	80.00	4
TENALI-D1	12	0	1	0.66	100.00	12
TENALI-D2	40	0	1	0.74	57.50	23
TENALI-D3	12	0	1	0.63	91.67	11
KOWTHAVARAM	11	3	17	8.32	0.00	0
D1-GUDIVADA	34	0	14	2.55	50.00	17
D2-GUDIVADA	63	0	9	2.43	44.44	28
RURAL-GUDIVADA	23	6	31	18.29	0.00	0
HANUMAN JUNCTION	12	0	1	0.48	100.00	12
TELEPROLU	3	1	1	0.70	100.00	3
UNGUTURU	9	2	20	14.46	0.00	0
KAIKALURU RURAL	12	1	6	3.68	0.00	0
KAIKALURU TOWN	3	2	2	1.53	0.00	0
KALIDINDI	6	1	1	0.94	50.00	3
MANDAVALLI	3	9	9	8.57	0.00	0
ENIKEPADU	37	0	4	1.40	48.65	18
GANNAVARAM	6	1	42	21.59	0.00	0
GUNADALATN	38	1	8	2.94	23.68	9
NUNNA	11	0	4	1.26	72.73	8
KANKIPADU	19	1	5	2.83	21.05	4
KANURU	51	0	4	1.17	64.71	33
PENUMULURU	59	0	20	4.12	33.90	20
YENAMALAKUDURU	39	0	15	6.13	23.08	9
AUTO NAGAR-VJA	16	0	10	2.47	37.50	6
PATAMATA	63	0	7	2.36	38.10	24
RINGROAD	54	0	12	2.39	50.00	27
D1 MTM SOUTH	119	0	5	1.36	53.78	64
D2 MTM NORTH	115	0	5	1.62	33.04	38
D3 MTM	93	0	3	0.80	77.42	72
CHINNAPURAM	6	0	3	1.55	50.00	3
GUDURU	12	0	3	1.92	50.00	6
MTM RURALS	25	1	6	2.94	12.00	3
MOVVA	30	0	3	1.01	50.00	15
PAMARRU	6	0	11	5.67	50.00	3
PAMIDIMUKKALA	30	0	2	0.74	70.00	21
BANTUMILLI	9	1	2	1.24	33.33	3
KRUTHIVENNU	27	0	3	0.96	55.56	15
PEDANA	32	0	5	1.39	62.50	20
ADAVINEKKALAM	9	1	5	2.69	33.33	3
AGIRIPALLI	12	1	3	2.54	0.00	0
RAMANAKKAPET	12	2	3	1.96	0.00	0
MEERJAPURAM	6	1	3	2.05	0.00	0
NUZVID RURALS	2	3	3	2.88	0.00	0
NUZVID TOWN	21	0	9	2.50	57.14	12
GAMPALAGUDEM	14	0	1	0.49	100.00	14
KAMBHAMPADU	9	2	2	1.85	0.00	0
TIRUVURU RURAL	6	1	4	2.40	50.00	3
TIRUVURU TOWN	6	1	2	1.51	0.00	0
CHATRAI	15	0	1	0.62	80.00	12
REDDYGUDEM	3	12	12	12.03	0.00	0
VISSANNAPETA	21	2	6	4.10	0.00	0
CHILLAKALLU	4	3	7	5.08	0.00	0
JAGGAIAHPET	18	0	4	1.88	33.33	6
PENUGANCHIPROLU	2	1	1	1.17	0.00	0
VATCHAVAI	6	1	4	3.01	0.00	0
IBRAHIMPATNAM	16	0	6	2.11	37.50	6
KANCHIKACHERLA	15	1	15	4.08	53.33	8
KONDAPALLI	8	0	2	1.01	50.00	4
G.KONDURU	12	0	13	6.74	16.67	2
MYLAVARAM-IBH	6	0	2	0.83	66.67	4
ALLURU-NDG	2	1	1	1.14	0.00	0
CHANDARLAPADU	14	1	9	2.94	0.00	0
NANDIGAMA RURAL	10	0	14	5.04	40.00	4
NANDIGAMA TOWN	4	0	6	3.09	50.00	2
BHPURAM TOWN	16	0	4	1.48	50.00	8
GOLLAPUDI	10	0	4	1.83	20.00	2
KGMARKET	28	0	15	3.49	21.43	6
KOTHAPET	25	0	8	1.03	84.00	21
GANDHINAGAR	18	0	8	1.56	55.56	10
GOVERNORPET	16	0	4	1.40	50.00	8
MADHURANAGAR	13	1	12	4.79	30.77	4
MUTYALAMPADU	14	0	8	4.24	14.29	2
AJITSINGHNAGAR	30	0	10	2.21	60.00	18
CHITTINAGAR	5	1	3	1.26	80.00	4
PAYAKAPURAM	7	0	2	1.12	28.57	2
R.R.NAGAR	12	1	7	3.31	16.67	2
KRISHNALANKA	12	0	9	2.74	41.67	5
MOGHALRAJPURAM	17	0	3	0.98	52.94	9
SKEWBRIDGE	4	0	0	0.08	100.00	4
SURYARAOPET	8	0	7	1.75	50.00	4
AVANIGADDA	3	5	5	4.91	0.00	0
KODURU	15	0	6	1.97	40.00	6
NAGAYALANKA	16	2	10	4.82	0.00	0
GHANTASALA	6	1	3	2.53	33.33	2
LAXMIPURAM	23	0	20	5.39	47.83	11
MOPIDEVI	3	4	4	4.12	0.00	0
THOTLAVALLURU	6	3	7	5.16	0.00	0
VUYYURU RURAL	18	0	1	0.71	100.00	18
VUYYURU TOWN	9	0	1	0.62	100.00	9
Grand Total	1989	0	42.0306713	2.350710214	47.9638009	954