Resolution of Billing complaints No additional(01-04-202 to 30-06-2021)
Section Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%) WRT
AMARAVATHI 4 0 1 0.83 75.00 3
PEDAKURAPADU 2 0 1 0.88 50.00 1
RAYAPUDI 2 0 0 0.07 100.00 2
TADIKONDA 4 0 1 0.25 100.00 4
KUNCHANAPALLI 4 0 1 0.28 100.00 4
MANGALAGIRI-D1 5 0 1 0.31 80.00 4
MANGALAGIRI-D2 1 0 0 0.10 100.00 1
MANGALAGIRI-RURAL 1 1 1 0.76 100.00 1
EDLAPADU 3 0 1 0.37 100.00 3
GANAPAVARAM 1 1 1 1.16 0.00 0
RURALS CH.PET 1 1 1 1.03 0.00 0
TOWN-I CH.PET 1 1 1 1.15 0.00 0
TOWN-II CH.PET 1 0 0 0.33 100.00 1
DOKIPARRU 9 0 1 0.57 88.89 8
PHIRANGIPURAM 1 1 1 1.26 0.00 0
BAPATLA-RURAL 5 1 1 0.77 100.00 5
BAPATLA-TOWN 8 0 1 0.83 62.50 5
KARLAPALEM 3 0 1 0.62 100.00 3
CHERUKUPALLI 6 0 1 0.49 83.33 5
NAGARAM 1 0 0 0.24 100.00 1
NIZAMPATNAM 2 0 1 0.47 100.00 2
PV-PALEM 3 0 1 0.73 66.67 2
PONNUR-RURAL 5 0 1 0.86 60.00 3
PONNUR-TOWN 6 1 1 0.98 50.00 3
D10-GUNTUR 7 0 1 0.28 100.00 7
D1-GUNTUR 1 1 1 0.95 100.00 1
D3-GUNTUR 8 0 1 0.56 87.50 7
D11-GUNTUR 3 1 1 0.74 100.00 3
D4-GUNTUR 11 0 1 0.62 72.73 8
D7-GUNTUR 5 0 2 0.87 40.00 2
D12-GUNTUR 2 0 0 0.18 100.00 2
D2-GUNTUR 4 0 1 0.74 75.00 3
D6-GUNTUR 7 0 2 0.73 71.43 5
LINES-GUNTUR 8 0 1 0.81 75.00 6
D13-GUNTUR 11 0 1 0.75 63.64 7
D5-GUNTUR 19 0 1 0.66 73.68 14
D9-GUNTUR 3 1 1 1.21 33.33 1
PEDAKAKANI 5 0 1 0.82 60.00 3
GURAZALA 1 0 0 0.00 100.00 1
KAREMPUDI 1 0 0 0.13 100.00 1
MACHERLA-TOWN 2 0 1 0.40 100.00 2
PIDUGURALLA-(TOWN) 2 0 2 0.91 50.00 1
PIDUGURALLA-RURAL 1 1 1 1.39 0.00 0
D1-NRT 4 0 1 0.73 75.00 3
D2-NRT 5 1 2 1.23 20.00 1
NARASARAOPET-RURAL 5 0 1 0.55 100.00 5
IPURU 1 0 0 0.09 100.00 1
NAKARIKALLU 1 1 1 1.38 0.00 0
ROMPICHERLA-NRT 2 1 1 0.78 100.00 2
ATCHEMPETA 1 0 0 0.02 100.00 1
KROSURU 3 0 1 0.66 100.00 3
SATTENAPALLI-RURAL 1 0 0 0.33 100.00 1
SATTENAPALLI-TOWN 3 0 1 0.48 100.00 3
BOLLAPALLY 3 0 0 0.06 100.00 3
NEWJENDLA 3 0 1 0.41 66.67 2
VINUKONDA-RURAL 1 1 1 1.31 0.00 0
VINUKONDA-TOWN 8 0 1 0.83 37.50 3
BHATTIPROLU 2 0 0 0.35 100.00 2
REPALLE-RURAL 1 31 31 31.42 0.00 0
REPALLE-TOWN 5 0 1 0.60 60.00 3
DUGGIRALA 10 0 2 0.50 80.00 8
KOLLIPARA 10 0 1 0.88 40.00 4
VEMURU 6 0 1 0.64 83.33 5
AMRUTHALURU 2 1 1 1.29 0.00 0
AE-RURALS 5 0 1 0.52 80.00 4
TENALI-D1 12 0 1 0.66 100.00 12
TENALI-D2 40 0 1 0.74 57.50 23
TENALI-D3 12 0 1 0.63 91.67 11
KOWTHAVARAM 11 3 17 8.32 0.00 0
D1-GUDIVADA 34 0 14 2.55 50.00 17
D2-GUDIVADA 63 0 9 2.43 44.44 28
RURAL-GUDIVADA 23 6 31 18.29 0.00 0
HANUMAN JUNCTION 12 0 1 0.48 100.00 12
TELEPROLU 3 1 1 0.70 100.00 3
UNGUTURU 9 2 20 14.46 0.00 0
KAIKALURU RURAL 12 1 6 3.68 0.00 0
KAIKALURU TOWN 3 2 2 1.53 0.00 0
KALIDINDI 6 1 1 0.94 50.00 3
MANDAVALLI 3 9 9 8.57 0.00 0
ENIKEPADU 37 0 4 1.40 48.65 18
GANNAVARAM 6 1 42 21.59 0.00 0
GUNADALATN 38 1 8 2.94 23.68 9
NUNNA 11 0 4 1.26 72.73 8
KANKIPADU 19 1 5 2.83 21.05 4
KANURU 51 0 4 1.17 64.71 33
PENUMULURU 59 0 20 4.12 33.90 20
YENAMALAKUDURU 39 0 15 6.13 23.08 9
AUTO NAGAR-VJA 16 0 10 2.47 37.50 6
PATAMATA 63 0 7 2.36 38.10 24
RINGROAD 54 0 12 2.39 50.00 27
D1 MTM SOUTH 119 0 5 1.36 53.78 64
D2 MTM NORTH 115 0 5 1.62 33.04 38
D3 MTM 93 0 3 0.80 77.42 72
CHINNAPURAM 6 0 3 1.55 50.00 3
GUDURU 12 0 3 1.92 50.00 6
MTM RURALS 25 1 6 2.94 12.00 3
MOVVA 30 0 3 1.01 50.00 15
PAMARRU 6 0 11 5.67 50.00 3
PAMIDIMUKKALA 30 0 2 0.74 70.00 21
BANTUMILLI 9 1 2 1.24 33.33 3
KRUTHIVENNU 27 0 3 0.96 55.56 15
PEDANA 32 0 5 1.39 62.50 20
ADAVINEKKALAM 9 1 5 2.69 33.33 3
AGIRIPALLI 12 1 3 2.54 0.00 0
RAMANAKKAPET 12 2 3 1.96 0.00 0
MEERJAPURAM 6 1 3 2.05 0.00 0
NUZVID RURALS 2 3 3 2.88 0.00 0
NUZVID TOWN 21 0 9 2.50 57.14 12
GAMPALAGUDEM 14 0 1 0.49 100.00 14
KAMBHAMPADU 9 2 2 1.85 0.00 0
TIRUVURU RURAL 6 1 4 2.40 50.00 3
TIRUVURU TOWN 6 1 2 1.51 0.00 0
CHATRAI 15 0 1 0.62 80.00 12
REDDYGUDEM 3 12 12 12.03 0.00 0
VISSANNAPETA 21 2 6 4.10 0.00 0
CHILLAKALLU 4 3 7 5.08 0.00 0
JAGGAIAHPET 18 0 4 1.88 33.33 6
PENUGANCHIPROLU 2 1 1 1.17 0.00 0
VATCHAVAI 6 1 4 3.01 0.00 0
IBRAHIMPATNAM 16 0 6 2.11 37.50 6
KANCHIKACHERLA 15 1 15 4.08 53.33 8
KONDAPALLI 8 0 2 1.01 50.00 4
G.KONDURU 12 0 13 6.74 16.67 2
MYLAVARAM-IBH 6 0 2 0.83 66.67 4
ALLURU-NDG 2 1 1 1.14 0.00 0
CHANDARLAPADU 14 1 9 2.94 0.00 0
NANDIGAMA RURAL 10 0 14 5.04 40.00 4
NANDIGAMA TOWN 4 0 6 3.09 50.00 2
BHPURAM TOWN 16 0 4 1.48 50.00 8
GOLLAPUDI 10 0 4 1.83 20.00 2
KGMARKET 28 0 15 3.49 21.43 6
KOTHAPET 25 0 8 1.03 84.00 21
GANDHINAGAR 18 0 8 1.56 55.56 10
GOVERNORPET 16 0 4 1.40 50.00 8
MADHURANAGAR 13 1 12 4.79 30.77 4
MUTYALAMPADU 14 0 8 4.24 14.29 2
AJITSINGHNAGAR 30 0 10 2.21 60.00 18
CHITTINAGAR 5 1 3 1.26 80.00 4
PAYAKAPURAM 7 0 2 1.12 28.57 2
R.R.NAGAR 12 1 7 3.31 16.67 2
KRISHNALANKA 12 0 9 2.74 41.67 5
MOGHALRAJPURAM 17 0 3 0.98 52.94 9
SKEWBRIDGE 4 0 0 0.08 100.00 4
SURYARAOPET 8 0 7 1.75 50.00 4
AVANIGADDA 3 5 5 4.91 0.00 0
KODURU 15 0 6 1.97 40.00 6
NAGAYALANKA 16 2 10 4.82 0.00 0
GHANTASALA 6 1 3 2.53 33.33 2
LAXMIPURAM 23 0 20 5.39 47.83 11
MOPIDEVI 3 4 4 4.12 0.00 0
THOTLAVALLURU 6 3 7 5.16 0.00 0
VUYYURU RURAL 18 0 1 0.71 100.00 18
VUYYURU TOWN 9 0 1 0.62 100.00 9
Grand Total 1989 0 42.0306713 2.350710214 47.9638009 954
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